Privacy Policy

Protecting your privacy is import to First Fidelity Bank and our employees. You have entrusted us with your personal information, and we recognize our obligation to keep information about you secure and confidential. This notice is provided to you to explain how First Fidelity Bank uses your non-public personal information.

INFORMATION COVERED BY THIS POLICY
Our policy applies to all personal identifiable information about you that is obtained by First Fidelity Bank in connection with providing a consumer financial product or service for personal, family, or household purposes. This policy covers personal information about a consumer's current and former relationship with First Fidelity Bank.

HOW WE COLLECT PERSONAL INFORMATION
We rely on many sources of information to understand and meet your needs. We collect personal information about you from:

• Information you provide to us on applications or other forms, such as your name, address, or social security number
• Information about your transactions and account experience with us, such as your account balance and payment history
• Information from a consumer report, such as information regarding your credit history

INFORMATION SHARING
We limit our sharing of your personal information to that permitted by law only. We may disclose all of the information that we collect about you to our affiliates and non-affiliated third parties for the following purposes:

• To provide products and services you have requested requested
• To process a transaction initiated by you
• To perform services for us pursuant to a contract
• To perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements
• To respond to a subpoena, a fraud investigation, or other legal process
• To record deeds of trust or mortgages in public records
• To conduct an audit or examination

CONFIDENTIALITY AND SECURITY
We limit access to personal information about you to those employees and agents who need to know the information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information and we regularly review our security standards and procedures to protect against unauthorized access to personal information.

Do Not Call Policy

First Fidelity Bank does not contact unsolicited telephone or fax calls to existing clients or potential clients. It is the policy of First Fidelity Bank not make unsolicited telephone or fax communications to any person who has requested that the Bank not make such calls to the person's residence, except as otherwise permitted by law.